ResolvedMAJOR
PrePass — Server Unreachable
Resolved in 2h 20m
DURATION
2h 20m
PEAK REPORTS/15M
0
PEAK REPORTS/HR
0
SEVERITY
Major
REGIONS
—
STATUS
resolved
Detected from the official provider status page. No WebsiteDown user-report spike yet — community reports may catch up as the incident develops.
Who is affected
Most users of this service are likely affected.
Business impact
Tracking updates and delivery scheduling may be delayed. Some scans may post late.
Official source
PrePass (provider site)
https://prepass.com
Incident Summary
WebsiteDown active monitoring detected prepass.com is not responding (HTTP 520). Investigating.
ROOT CAUSE
Not yet known by WebsiteDown. If PrePass publishes a post-mortem we'll update this page.
What to do
If you are affected by this PrePass outage:
- Hard refresh your browser (Ctrl+Shift+R / Cmd+Shift+R)
- Try a different browser or switch from Wi-Fi to mobile data
- Check if other sites work — if they do, PrePass is the issue
- Disable your VPN if active
- Wait for PrePass to resolve the issue on their end
Check live status on our Is PrePass Down? page.
Get notified next time
Monitor PrePass on a 60-second cadence and get a status-change alert within 1–5 minutes of detection.
Embed this status
Drop this auto-updating badge into a README, status page, or docs site. Renders the current status (operational / degraded / down) at every fetch.
Markdown
[](https://websitedown.com/is-prepass-down)HTML
<a href="https://websitedown.com/is-prepass-down"><img src="https://websitedown.com/badge/prepass.svg" alt="PrePass status"></a>Recent incidents
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